The Funeral Problem

Sepia desert banner with a tumbleweed made of tangled cables. Bold text “What Could Possibly Go Wrong?” runs almost to the edge — a fitting metaphor for church systems that nearly work until they don’t.

Nothing tests a church’s technology like a funeral.

On a normal Sunday, the PowerPoint might freeze or the sound might squeal, and everyone sighs and carries on.  But at a funeral, the grieving family’s cousin turns up with a USB stick, the funeral director wants a tribute video right now, and the operator’s prayer is simple: Lord, let HDMI be merciful today.

The Funeral Problem Defined

“The Funeral Problem” is shorthand for any big, emotional service where the usual church systems are asked to cope with outsiders and surprises.  Weddings, carol services, school prizegivings — they all bring the same pressure.  But funerals are the clearest example: high emotion, high expectation, and no time for fixing cables.

And here’s the catch: what feels “good enough” on Sunday morning often falls apart when the funeral arrives.

Two Faces of the Problem

Sometimes, the outsider makes it work.  A cable gets rerouted, a bit of software is installed, or a laptop is plugged in directly.  The funeral runs smoothly, everyone is thankful — but by Sunday the volunteers are left with a mess.  The confidence monitor has vanished, the livestream no longer talks to the projector, and nobody knows what’s been changed.

Other times, it doesn’t work at all.  The slideshow won’t open, the sound cuts out, the video freezes.  And instead of quiet dignity, the room fills with stress.  Families remember the tribute that never played; volunteers remember the panic of being blamed; and the community remembers that this church’s system failed at a funeral.

Why It Matters

Technology glitches are annoying on Sunday.  At a funeral, they hurt.  Grief plus frustration is a painful mix, and a single failure can damage trust in the church’s care.

It’s tempting to shrug and say, “We’ll cope.”  But fragile systems invite shortcuts, and every outside event becomes a gamble.  True reliability isn’t just “it worked today” — it’s “it can reset and work again tomorrow.”

What Can Be Done

The good news is that churches don’t need fancy systems to do better.  Options include:

  • Investing for resilience: systems designed to reset easily, with confidence monitors and overflow screens that just work.
  • Stabilising what you have: fix broken cables, tidy workflows, and train volunteers.
  • Hoping for the best: the cheapest choice, but the riskiest — every funeral could be the one that fails.

The Pastoral Payoff

Reliable AV isn’t about looking professional.  It’s about care.  When families walk into church on one of the hardest days of their lives, they should be able to trust that the slideshow will run and the sound will hold.

Imagine a setup that just works — Sunday to Sunday, funeral to wedding, guest preacher to Christmas concert.  Reliability in our technology is hospitality in action.  It is one more way the church says: You are safe here.  We have prepared for you.

PS: d|c|t (Diaconate of Church Technologists) is also collecting stories for our upcoming Church+AI resource. If you’ve experimented with AI for rosters, sermons, or parish admin — or simply bumped into its challenges — we’d love to hear from you: dct.org.nz/church-ai.

Peter Lane is Principal Consultant at System Design & Communication Services and has over 30 years of experience with Technology systems.   We invite your questions, suggestions and ideas for articles.  These can be submitted either through the editor or by email to dct@dct.org.nz.  We also operate a website focused on building a community of people interested in improving how we use technology in churches, located at dct.org.nz.   

Copyright, Streaming and Sunday Chaos – a d|c|t AMA webinar

Why this matters

  • Because Sunday chaos doesn’t need copyright confusion on top.
  • Because volunteers deserve straight answers.
  • Because “we didn’t know” doesn’t keep you out of hot water.

This is d|c|t’s first-ever webinar — a live, no-jargon Ask-Me-Anything with CCLI.  Bring the awkward questions about livestreams, lyric projection, photocopied hymn sheets, and reused prayers.  Leave with clarity and a lighter load.

Quick details

  • When: Wed 19 Nov 2025, 7:30–8:30 pm NZDT

  • Where: Live on Zoom (link emailed 24 hrs beforehand)

  • Cost: Free — registration required

  • Who: Hosted by d|c|t with guests from CCLI

[Button: Register on Humanitix → link with UTM]

What you’ll learn

  • How copyright really works for churches — plain English, no holy jargon.

  • What your licences actually cover (and what they don’t).

  • Streaming and lyric projection done right.

  • Respecting written material without killing creativity.

Who it’s for

Church techs, worship leaders, musicians, preachers, parish admins, denominational staff across Aotearoa New Zealand and Australia.  Pacific friends — you’re welcome too.

How the Q&A works

This isn’t a lecture.  It’s a live AMA. Peter hosts, our CCLI guests give a short scene-setter, then we open the floor.  If the chat gets lively, we’ll switch to a simple question form to keep things fair and rotating.  Either way, your real-world questions drive the night.

Speakers

 

Bhavani Williams — CCLI Asia-Pacific Lead
Helps churches and Christian schools access music and media responsibly while supporting songwriters. Brings warmth, clarity, and decades of leadership experience.

Tracey Cole — CCLI IP Specialist
Forty years in admin; nineteen in IP at CCLI. Passionate about making it easier for churches to “do the right thing.” Two choirs, one genealogy rabbit hole.

Host: Peter Lane — d|c|t (Diaconate of Church Technologists)
Church tech sidekick.  Turns tangled systems into Sundays that breathe.  Sacred + silly is a design choice.

FAQs

Is it free? Yes.
Will it be recorded? Yes. We’ll send the replay to all registrants, and it will be available on our website.
Do I get the Zoom link now? No — we email it 24 hrs before to keep bots out and humans in.
Can I submit a question in advance? Yes — the Humanitix form has a field for that.

[Button: Register on Humanitix] [Secondary link: Join the d|c|t mailing list]

Church + AI: We Want Your Story

We’re building something.

It’s called Church + AI — a guide to using artificial intelligence in faith-based and small-scale contexts.

Not a thinkpiece. Not a hype-fest. Not another ethics lecture (unless your story needs one).

Just something practical. Something grounded. Something that reflects what’s actually happening out there — from the Sunday service to the spreadsheet.

That’s where you come in.

If you’ve used AI in your ministry, community group, or small-but-mighty organisation — we want your story.

What worked?
What didn’t?
What surprised you?
What made you want to throw your laptop out the vestry window?

Stories can be about:

  • Preaching, liturgy or study
  • Rosters, planning or communications
  • Websites, media, or outreach
  • Anything else you tried, whether it succeeded or not

And yes — you don’t have to be a church to contribute.
If your organisation shares the same scale, constraints, or values — we’re listening.

Tell us your tale:

👉 dct.org.nz/church-ai

We’re not looking for polish. Just honesty.
(And maybe a little humour. We know what ministry life is like.)

Getting Quick Wins with Tech

Simple, Affordable Upgrades for 2025

A new year is a great time to refresh how your church uses technology—without breaking the bank or adding unnecessary complexity.  Many congregations hesitate to adopt new tech, worried about cost, privacy concerns, or a lack of technical expertise.  But small, well-chosen upgrades can make a big difference in communication, security, and engagement—without requiring a website overhaul or a big learning curve.

This article explores a few easy-to-implement, budget-friendly solutions that could help your church run more smoothly in 2025.  Whether it’s improving how you share notices, automatically saving power, or rethinking security, these ideas offer quick wins that don’t demand a huge investment.

Digital Signage: A Smarter Alternative to Noticeboards

Most churches rely on printed notice sheets or bulletin boards, but a digital display in the foyer can streamline communication.  A managed digital signage solution, such as Yodeck or similar platforms, allows churches to remotely update event details, service times, and community messages with minimal effort.  This passive form of communication complements auditorium-based projection systems, ensuring key information reaches congregants as they enter and leave the building.  A simple, low-cost screen powered by a media player (NZ$200–$600) can make a big impact on engagement, especially when coupled with complementary email messages.

CCTV: Balancing Security and Privacy

Churches considering CCTV should balance security with responsible footage management.  SD card-based cameras (e.g., Reolink Argus, TP-Link Tapo) provide local storage without cloud fees, while Network Video Recorder (NVR) systems allow for longer retention (1–2 weeks).  SD card-based cameras start from around NZ$80, while NVR systems with multiple cameras can range from NZ$500–$1,500.  Clear policies should outline who can access footage, how long it’s stored (e.g., automatic deletion after 72 hours unless an incident occurs), and how footage is shared with authorities if needed.  Proper signage is essential to inform visitors that CCTV is in use.  In New Zealand, privacy laws require organisations to clearly inform people when they are being recorded and to manage footage responsibly.  Churches should ensure they have clear policies in place regarding access to recordings, data retention, and disclosure to third parties.  Additionally, there is an obligation to provide footage to individuals who were involved in an incident captured on camera, even if they are not directly related to the property.

Think carefully about where you place cameras.  Position cameras so they have the best chance of collecting clear, identifiable images – not just images of “someone” in jeans and a hoody walking around in the distance.  The cameras themselves will become targets for vandalism and theft, so keep them well out of reach and solidly secured.  Where possible, it is good to locate cameras in pairs or in a chain so that each camera is monitored by another.

Smarter Power Control with Wi-Fi Smart Plugs

For churches with site-wide Wi-Fi coverage, Wi-Fi smart plugs (such as those from TP-Link, Meross, or Amazon Basics) can automate and simplify power management for frequently used devices, potentially creating power savings and minimising the risk of electrical fires.  These allow scheduled operation of heaters, fans, decorative lighting or security lighting, reducing energy waste and the need for someone to turn devices on and off manually.  Some models even offer remote control via smartphone apps, adding convenience for volunteers and staff.  Smart plugs typically cost between NZ$20–$60 per unit.

If you don’t have Wi-Fi at your site, you don’t have to miss out completely.  Programmable timer switches provide a low-tech alternative, allowing scheduled power control without requiring an internet connection.  Basic timer switches are available for as little as NZ$10–$30.

Low-Tech, High-Impact Solutions

Sometimes, the most effective tech changes don’t involve expensive systems.  Simple initiatives like using email autoresponders for frequently asked questions, adopting online Forms for event RSVPs, or setting up a shared Calendar for hall bookings can enhance efficiency at little to no cost.

Managed Services: Getting the Benefits Without the Burden

While all these options are designed to be simple to implement, churches don’t have to manage everything themselves.  Many technology solutions—including digital signage, CCTV, and smart power control—can be set up as managed services, where an external provider takes care of installation, updates, and troubleshooting.  This approach ensures that churches get the benefits of modern technology without needing ongoing technical expertise or committing to on-going maintenance effort.

For example, digital signage platforms like Yodeck offer a managed option, with pricing starting at around NZ$14 per month (after currency conversion), which includes cloud-based content management.  Similarly, CCTV systems can be set up with remote monitoring and maintenance as part of a service package, reducing the workload on church staff and volunteers.

Final Thoughts

Technology doesn’t need to be intimidating or expensive.  By introducing digital signage, and considering responsible CCTV use, churches can improve communication and security in a way that aligns with their needs.  Small steps toward adopting tech can help congregations focus more on their mission and less on administrative burdens.

Peter Lane is Principal Consultant at System Design & Communication Services and has over 30 years of experience with Technology systems.  We invite your questions, suggestions and ideas for articles.  These can be submitted either through the editor or by email to dct@dct.org.nz.  We also operate a website focused on building a community of people interested in improving how we use technology in churches, located at www.dct.org.nz.